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By commissioning me in any kind of way, you are agreeing to the terms of service below.

Any of the statements below can be negotiated prior to the commission.
If your commission is accepted, a note will be sent with proof of the transaction. At this time, please verify that all information is correct. Any changes MUST be made at this point.

I. GENERAL TERMS.

Please be civil in all aspects of the commission. I will be more likely to accept a commission written out with clear and correct grammar and spelling
Provide neat references. A description is ok, though not preferred. If your reference is shaded, it would be appreciated if you would give a color reference swatch for easier matching.
Please don't be a jerk. I'll work with you, but only if you're nice about it.
Follow the rules provided in the commission journal, YCH or Adoptable deviation.

If you fail to follow the rules provided I have the right to decline your commission. I will not do so lightly, but I put these rules in place for a reason.

II. PAYMENT

I will accept a partial payment for a pre-sketch, but otherwise, all commissions must all be paid in full upfront.
I accept PayPal or DA points.
Please only pay with points through the donation widget, and include the commission clearly in the description.
This is so that it can be proven that the correct payment for the correct commission was received, and is very important.
If you want to pay with PayPal, I will send you the PayPal link when requested.

III. PROCESS

Work In Progress will only be given if the commissioner personally asks for it and if the price exceeds $25.00/ 2000 points.
WIPs might be given as well if I have a question about how a commission is going.
If you specifically do NOT want a WIP, please let me beforehand and I will make sure to keep it a surprise.
The standard time for a commission is very short, a few days usually, if that, though there might be exceptions.
Please keep in mind that I am human, and it might take more time to complete a commission if something comes up.
I'll let you know if there is anything that might make a commission take longer.

IV. CUSTOMER SATISFACTION

I will do everything I can to make my customers happy.
However, after a commission is finished only small changes are allowed to be made, such as small coloring/marking mistakes.
Any large changes such as an outfit change, outfit addition or subtraction, background change or anything that makes me have to redraw it completely will come with an extra charge.

V. COPYRIGHT / USAGE POLICY
(this stuff is legal and stuff. Not as fun to read, but still important to make sure.)
I, the artist, hold every right to the produced drawing, not the commissioner.
Therefore I´m allowed to use the copyrighted artwork to:
Promote myself within any place or site.
To display it anywhere to my liking.

The Commissioner/s are allowed to;
Use the copyrighted artwork for personal use only unless agreed otherwise.
Print the art and claim the right of their character(s) but not the drawing itself.
Use the art to promote themselves with proper credit given to the artist.
Include the downloadable content in the character's selling folder, with credit clearly given and watermark intact.

I, as the artist, will never;
Claim the character as my own,
Use the character for personal use

If you break the copyright in any way, you will be placed on a list which will affect my judgment in allowing further commissions from me.

The following is considered Copyright Infringement:
Reproducing/using the copyrighted artwork commercially. (Meaning making money of it in any way)
Taking Credit for the creation of the artwork.
Removing any watermarks/signatures.
altering the artwork without my, the artist´s, consent.

(In short, the art is mine but the character is not. Please be responsible and give credit where it is due, and we will not have a problem)

VI. CANCELING/REFUNDING POLICY

I have the right to cancel and refund the money for your commission at any time.
I will not cancel or refund without GOOD reason. I will always give one BEFORE refunding, and if possible, a compromise may be reached.
You have no right to cancel or demand a refund from the artist under any circumstances after payment are received.
If money has not been sent yet the commissioner has the right to cancel the commission.
If you MUST request a refund after work is started, you will be placed on my caution list and this will be taken into consideration before another commission is accepted.

_PLEASE include the word "clarity" in your comment to prove that TOS were read and agreed to. If this word is not present, your request may be denied_